Chula Vista California is a city with 243,000 residents located seven miles from San Diego. The City Council of Chula Vista has adopted a new strategic approach for making decisions. The goal of the strategy is to link every action in the city to a goal laid out in a strategic plan.
. . . → Read More: City Launches New Decision Making Strategy
Michael Hancock was elected Mayor of Denver Colorado in 2011. Hancock has established a vision of creating a world-class city where everyone matters by focusing on three priorities for his administration: kids, jobs and a safety net for the less fortunate. To achieve success Mayor Hancock has developed a Peak Performance initiative.
The . . . → Read More: Denver’s Mayor Shows How To Strategically Manage A City
Ontario Canada has implemented a Lean initiative to improve how government services are provided. I recently obtained a copy of a PowerPoint presentation by Art Daniels, which contains some great information about the implementation of Lean in Ontario. Mr. Daniels has over 40 years of experience in leading change initiatives as a Canadian . . . → Read More: The Customer Service Citizens Want
Six months ago New York City Mayor Michael Bloomberg started a Business Customer Service Initiative to streamline the process of opening a business. A key element of the new initiative was to determine how long it was taking businesses to obtain permits needed prior to opening. Paying rent and other expenses while waiting . . . → Read More: New York City Uses Data To Help Businesses
With a New Year upon us, many people will resolve to make improvements in their lives as far as exercise, diet, relationships, and career. Successful people set goals and track their progress in achieving them.
Successful organizations also set goals and track their progress in achieving them. As the old saying goes, “What . . . → Read More: Local Governments Need Goals, As What Gets Measured Gets Done