Denver’s Mayor Shows How To Strategically Manage A City

Michael Hancock was elected Mayor of Denver Colorado in 2011. Hancock has established a vision of creating a world-class city where everyone matters by focusing on three priorities for his administration: kids, jobs and a safety net for the less fortunate. To achieve success Mayor Hancock has developed a Peak Performance initiative.

The . . . → Read More: Denver’s Mayor Shows How To Strategically Manage A City

The Customer Service Citizens Want

Ontario Canada has implemented a Lean initiative to improve how government services are provided. I recently obtained a copy of a PowerPoint presentation by Art Daniels, which contains some great information about the implementation of Lean in Ontario. Mr. Daniels has over 40 years of experience in leading change initiatives as a Canadian . . . → Read More: The Customer Service Citizens Want

Should The Approval Of Elected Officials Be Necessary To Obtain A Permit?

Often times it is the small things in the operation of an organization that highlights bigger dysfunctional issues. The process of obtaining a street banner to advertise a community event in Buffalo is an example of a small item that highlights bigger issues.

One of the great things about living in the Buffalo . . . → Read More: Should The Approval Of Elected Officials Be Necessary To Obtain A Permit?

Government Consolidation Taking Baby Steps In New York State

Two years ago the residents of the village of Seneca Falls New York (population 6,600), voted to have the village absorbed by the town of Seneca Falls, New York, which had 2,500 people living outside of the village. The vote to dissolve the village passed in March 2010 by only 86 votes — . . . → Read More: Government Consolidation Taking Baby Steps In New York State

Change Is Good;Bureaucracy Is Not

Andrew Cuomo as Governor of New York State talks a lot about reducing the cost of government and operating government more efficiently. Cuomo has done some good things like forming the Spending and Government Efficiency Commission.

I applaud Cuomo for seeking to address government spending and efficiency but believe that he has made . . . → Read More: Change Is Good;Bureaucracy Is Not