Job satisfaction has decreased since the beginning of the recession in 2008. According to Gallup polls U.S. workers have reported a decrease in job satisfaction. The Gallup-Healthways Work Environment Index score has dropped from 51.3 on January 1, 2008 to 47.5 on June 1, 2011. The Index includes four items: job satisfaction, ability to use one’s strength at work, treatment of supervisor, and is it an open and trusting work environment.
Other studies highlight how stressful the work environment can be:
71percent of American workers are”not engaged”or”actively disengaged” at work (Gall-up2011)
69 percent of employees report that work is a significant source of stress (American Psychological Association, 2009)
52 percent of employees simply don’t believe the information they receive from managers (Discovery Surveys, Inc.)
47 percent of employers think that employee trust has declined (Hewitt Associates LLC, 2009, p.2)
All of the above items are strongly effected by the leaders employees report to or are supervised by. Dan McCarthy has a great blog devoted to leadership topics and his blog post 20 Signs That You Cannot Be Trusted As A Leader contains some great examples of how many leaders destroy trust in the workplace.
1. You don’t do what you said you were going to do.
2. You overpromise and under deliver.
3. You’re unpredictable and inconsistent.
4. You always seem to have a hidden agenda.
5. You’ll agree just to avoid conflict.
6. You never share anything personal about yourself.
7. You never seem to finish anything you start.
8. You have a reputation that says you can’t be trusted.
9. You’re never willing to take a stand.
10. You won’t listen.
11. You don’t seem interested in what’s important to others.
12. You gossip about other people and disclose confidential information.
13. You make decisions but don’t explain how and why you made the decision.
14. You often change your plans or mind and don’t tell others about it or explain why.
15. You come across as uncompassionate and insensitive.
16. You won’t admit your mistakes or acknowledge your weaknesses.
17. You misrepresent other’s views.
18. You’ll say anything to achieve your objectives and results.
19. You sugarcoat the truth.
20. You see others as a threat when they are successful or come up with good ideas.
Anything to add to the list?